This page, in addition to our Terms and Conditions and Website Terms of Use, sets out how Pinnacle Wall and Roof Coating Systems uses and protects any information that you give us when you use our website www.exterior-wall-coatings.com (“our website”).
www.exterior-wall-coatings.com is a website operated by Pinnacle Wall and Roof Coating Systems. Our office is at Riverbridge House, Guildford Road, Fetcham, Leatherhead, KT22 9AD, United Kingdom.
The term ‘you’ refers to the user or viewer of our website.
Pinnacle Wall and Roof Coating Systems is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using our website, then you can be assured that it will only be used in accordance with this privacy statement.
Your access, use of and submission of queries via the Site constitutes your explicit consent to the collection, use and transfer of your personal data, in the manner described in this Privacy Policy. If you disagree with the way we process data collected on the Site, we recommend that you do not use the Site.
If you wish to obtain further information about us and/or the contents of this Privacy Statement, you can contact us by email at [email protected] or by telephone phone on 0800 634 7062 between 8.00am -5pm Monday to Friday
Pinnacle Wall and Roof Coating Systems may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 17.10.22.
What We Collect
We gather and use certain information about individuals in order to provide products and services and to enable certain functions on our website.
We also collect information to better understand how visitors use our website and to present timely, relevant information to them.
We may collect the following information:
- name
- contact information including email address
- demographic information such as postcode
- other information relevant to customer surveys and/or offers
- website usage data
- other information relevant to customer enquiries
- other information pertaining to special offers and surveys
What We Do With the Information We Gather
Information from which we can identify you, is held in accordance with the principles of the Data Protection Act 1998.
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping
- To administer our website
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for customer reviews. We may contact you by email or mail.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How We Use Cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.